Website Terms and Conditions

Valor Bank’s website has been established for the purpose of conveying information about Valor Bank (Bank), its products, services, contact, and location information. The information that appears on this website should be considered an advertisement. Nothing on any page of this site should be deemed an agreement.  None of the website information takes the place of the agreements and disclosures which govern the Bank’s products and services.  Should any information on the website conflict with Valor Bank’s agreements and disclosures, the agreements and disclosures will control.

Valor Bank is committed to making available financial products and services that meet your financial needs.  We recognize and respect your need for privacy and security as you visit our site.  Protecting personal information and using it in a responsible manner is a high priority for everyone associated with out Bank.

Website Activity

Valor Bank will collect only the personal information that is necessary to conduct our business.  We may gather general information about the browsing activity of site visitors.  This enables us to track how visitors navigate through the site and the areas in which they show interest.  Although this allows us to track which areas of our website our visitors are accessing and general trends, it does not identify specific individuals.

Protection of Personal and Website Information

Valor Bank will protect your personal information.  The Bank will maintain strong security controls to ensure that customer information in our files and computers is protected.  We will use appropriate security techniques to protect against unauthorized access to personal records, to protect the accuracy and integrity of communications and transactions, and to protect customer confidentiality.

Sharing Information

Valor Bank will share only information necessary to administer the products and services we provide; when we are required to do so by regulatory requirements, or when we partner with other businesses to offer a broader array of products and services to our customers.

Business Partners

Valor Bank will partner only with proven businesses that have strict confidentiality policies. The Bank will not sell information to telemarketing or e-marketing firms.

Illegal Activity

Use of Valor Bank’s website or online banking, mobile banking and bill pay sites for illegal activities is strictly prohibited.

E-mail

Personal information sent to Valor Bank via an email may be used by Bank staff to answer questions or provide service. Such e-mails may also be forwarded to certain Bank utilized vendors in an effort to resolve service issues or to provide a product or service. Please be advised that your e-mail may not be secured against interception by unauthorized individuals and we recommend you do not include account or other confidential information via e-mail.  If you need to communicate sensitive or personal information, please give us a call. Should the need to arise for you to send confidential documents or information to the Bank, we may be able to assist you with a secure method of communication.